calendar - frequently asked questions

general questions

What is your normal turnaround time?


January - September please allow up to 6 working days October - December please allow up to 10 working days




How do I add dates to my Calendar?


See our help sheet with instructions: Adding an Event Instructions >>




How do I see the optional inside page layouts available for each calendar?


  • When you are in the calendar creator (either as a guest or you have logged in to your project) you will see the word Layouts in the left hand menu.
  • For alternative layouts for the inside pages advance forward to your first inside page and click on Layouts you will find the options available.
  • Drag the layout you would prefer over the current layout and this will then be replaced.
Please note: we do not usually design alternative layouts for the Cover page.




Where do I find the special date images to use on my calendar grid?


These are available to download from the Calendars page.

  • To use these icons in your project click on the image button and it will bring the icon up in a new tab; Right click and 'save image as...' this will download the image on your computer. Save them in your 'Pictures' Folder (or they will save as default to your 'Downloads' Folder).
  • In Our Calendar Creator click on date square you would like to add an event to.
  • Upload by clicking on the 'Add Picture' button in the creator when you are adding an event date.
  • Adjust the image in the box by clicking on it and moving it so make it fit.




Can I get help with scanning and preparing my artwork?


  • Scanning can be done on a normal scanner and images can be uploaded and zoomed in on so that edges are not displayed in the calendar boxes.
  • If you are struggling to prepare images we can do this for you - please contact our customer services and they will email you a Royal Mail Free Post Label - please ensure you use a piece of card so that your artwork is not bent.
  • You will need to fill in the 'Sending in your Calendar Artwork Form' LINK to this
  • We will send the prepared images back to you electronically and return your artwork.





design questions

What is your normal turnaround time?


January - September please allow up to 6 working days October - December please allow up to 10 working days




How do I add dates to my Calendar?


See our help sheet with instructions: Adding an Event Instructions >>




How do I see the optional inside page layouts available for each calendar?


  • When you are in the calendar creator (either as a guest or you have logged in to your project) you will see the word Layouts in the left hand menu.
  • For alternative layouts for the inside pages advance forward to your first inside page and click on Layouts you will find the options available.
  • Drag the layout you would prefer over the current layout and this will then be replaced.
Please note: we do not usually design alternative layouts for the Cover page.




Where do I find the special date images to use on my calendar grid?


These are available to download from the Calendars page.

  • To use these icons in your project click on the image button and it will bring the icon up in a new tab; Right click and 'save image as...' this will download the image on your computer. Save them in your 'Pictures' Folder (or they will save as default to your 'Downloads' Folder).
  • In Our Calendar Creator click on date square you would like to add an event to.
  • Upload by clicking on the 'Add Picture' button in the creator when you are adding an event date.
  • Adjust the image in the box by clicking on it and moving it so make it fit.




Can I get help with scanning and preparing my artwork?


  • Scanning can be done on a normal scanner and images can be uploaded and zoomed in on so that edges are not displayed in the calendar boxes.
  • If you are struggling to prepare images we can do this for you - please contact our customer services and they will email you a Royal Mail Free Post Label - please ensure you use a piece of card so that your artwork is not bent.
  • You will need to fill in the 'Sending in your Calendar Artwork Form' LINK to this
  • We will send the prepared images back to you electronically and return your artwork.